Upon this gifted age, in its dark hour

Upon this age, that never speaks its mind, This furtive age, this age endowed with power To wake the moon with footsteps, fit an oar Into the rowlocks of the wind, and find What swims before his prow, what swirls behind — Upon this gifted age, in its dark hour, Rains from the sky a […]

UW Research Study: Patient Experience Survey

“Is it hard to keep track of information and what’s going on during a hospital stay? Shape the design of helpful patient-centered tools by completing a brief online survey!” We are running a brief survey at the University of Washington to help drive future research into patient-centered tools for the hospital environment: If you have […]

Trending topics: patient experience

I’m increasingly coming across blog posts and articles that are emphasizing the patient experience within healthcare. This isn’t just a reboot of the movement that led to the HCAHPS survey, but seems to be an effort to better understanding, as the Beryl Institute puts it, the sum of all interactions shaped by an organization’s culture, that influence patient perceptions across […]